You accept these Terms & Conditions as a condition of using our Website (https://seorabeauty.com). Seora Beauty may modify these terms without notice to you at any time. If you do not agree to these terms, please do not use our services.
User Account, Password, and Security
In order to access certain parts of our Website and/or App, you may have to register for an account. By doing so, you agree to:
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This content is from October 2023.
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Keep your account credentials confidential.
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You are responsible for activities that occur under your account.
Inform us if you suspect unauthorized use of your account. Seora Beauty shall not be liable for any loss or damage resulting from your failure to safeguard the password of your account.
By registering, you consent to receiving marketing and promotional communications from us via SMS, email, WhatsApp, or other notifications.
Product Use & Services
All products and services accessible via our Website and/or App (including sample products) are for personal and professional use only. You are specifically prohibited from reselling or redistributing these products for commercial purposes.
If you have allergies or sensitive skin, be sure to read product ingredient lists before use. Seora Beauty will not be responsible for any negative side effects from handling their products.
Pricing & Offers
We try to keep information about products accurate and up to date, but errors may occur. Prices and availability are subject to change at our discretion. Promotional offers, discounts, and freebies:
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Are subject to availability.
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Subject to change or withdrawal without notice.
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Cannot be exchanged, returned, or refunded.
Payments
Accepted payment methods include:
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UPI, credit/debit cards, net banking, digital wallets, and reward points.
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Cash on Delivery (COD) available in specific areas.
Payments Your payment information is processed via third-party gateways that are secure. Seora Beauty shall not be liable for any security breaches that may occur in the course of such transactions.
Shipping & Delivery
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Orders are processed within 1-2 business days.
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Delivery in: 2-7 working days according to the area.
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Shipping charges of Rs. 50 will be levied for orders less than 399.
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Customers should not accept tampered packages.
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For quick damage/missing item claims it is recommended to do unboxing videos.
Order Cancellation & Refunds
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Orders can only be canceled within 30 minutes of placing it.
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Refund for the canceled orders will be processed in 15 days.
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Refunds for prepaid services will be credited to the original source of payment within 3-5 business days.
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COD refunds will be credited via bank or UPI transfer within 2-3 business days.
Privacy Policy
Our Privacy Policy describes how we collect, use, and handle your information when you use our Services. For information visit our Privacy Policy page.
Grievance Officer
Contact our Grievance Officer for any complaints or concerns:
Seora Beauty Customer Support
Email: support@seorabeauty.com
Phone: +91 9876333242
Hours: Mon - Sat (10 AM - 6 PM)
Copyright & Intellectual Property
The text, graphics, photos, logos, designs and all other content on this Website are the property of Seora Beauty and are protected under copyright law. This material may not be published, broadcast, rewritten, or redistributed.
If you have any questions about these Terms & Conditions, please get in touch with us at support@seorabeauty.com
